There are always reasons to miss an appointment, but one of the most common reasons is just simply forgetting about it. If you want to save time and money and ensure nobody ever misses another appointment, SMS appointment reminders are what you need.
In this tutorial, you’ll find out how what this module can do and how to set it up:
The first thing you have to do is sign up to our SMS messaging platform. We’ll give you 10 SMS messages to test out our service. This will allow you to:
Firstly, head to the “Reminder” tab and click on “Create a reminder”. You must give your appointment reminder a name. Once done, choose your calendar. Here, we’ll choose « Google Calendar ». Allow SMSFactor to access your Google account. This request is necessary because it allows our platform to access your appointments and send reminders.
Please note we’ll only use your calendar to send reminders and won’t access any information that isn’t necessary for automatically sending these reminders.
You’ll then be taken to the options page for your reminder. This consists of 4 quick steps:
Now you just have to confirm your appointment reminder! Continue to the next step to try out your first appointment reminder test SMS.
You can create your appointments in Google Calendar just as you did before!
If you have chosen to customise your messages with the information in the fields like “Title” or “Description”, make sure you fill them out.
Don’t forget to add your customer’s number or your reminders may not be sent. You can also add them to the fields like “Title”, “Description”, or “Location”. In this instance, we’ll choose “Location”.
Example: “Hello Mrs. Jones, don’t forget your appointment on 25/03 at 8:30 at XXXXX. In the event of any problems, contact us on 0000000000. Have a great day!”
The SMSFactor bonus: Our team prides itself in helping our customers with their projects and offering excellent customer service. We regularly update our module to ensure it remains easy to use while making it more customisable.