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  • Appointment Reminders by SMS with HubSpot via Google Calendar and Outlook

    How to send appointment reminder SMS messages to your HubSpot contacts with Google Calendar and Outlook.

    Thanks to this tutorial, you’ll discover how to link your Google Calendar to your HubSpot contacts and send SMS messages for appointment reminders for events created directly in the CRM.
    Note: This tutorial is also adapted for the use of Outlook calendars. The steps of this tutorial are the same as for Google Calendar.

    Requirements:

  • An SMSFactor account
  • A Google Calendar linked to SMSFactor and a configured SMS messaging Appointment Reminder module (tutorial available here)
  • A HubSpot account
  • The integration with Google Calendar and your HubSpot account will allow you to automatically send reminder SMS messages about appointments to your contacts.

    Step 1: Connect Google Calendar to the HubSpot CRM

    Find the corresponding app in HubSpot

    Log in to HubSpot and click on the Marketplace icon at the top right of the screen. Then click on the App Marketplace in the dropdown menu.

    Search for Google Calendar

    Search Google Calendar in the search bar and then choose the appropriate file from the results that appear on the screen.

    Connect the Google Calendar app to HubSpot

    After you’ve visited the Google Calendar app page, click on the Install app button on the top right of the screen to start the process.

    Confirm to complete the integration

    Read all the information on connecting HubSpot and Google Calendar accounts and then confirm by clicking Connect the App.
    A window should appear confirming that your Google Calendar and HubSpot accounts have been linked.

    Step 2: Creating an appointment directly in HubSpot

    Go back to HubSpot and click on the Contacts at the top left of the screen.

    Create an event to link to the selected contact’s file

    After you’ve selected a HubSpot contact, click on the Schedule a meeting icon to bring up the appointment creation window.

    Set up the appointment with the desired contact

    Fill in all the details of the appointment for them to appear in Google Calendar and be used to send an appointment reminder by SMS.

    1) Insert the mobile number (ex: 0721549693) that will receive the appointment reminder SMS in the event description.

    2) Choose the time of the appointment in Start time and save the appointment.

    Remember: If you haven’t chosen to insert a mobile number in the “Title” of the appointment, you can indicate the name of the contact to appear in Google Calendar. This is optional but it will allow you to more easily navigate your Google Calendar without affecting the settings of the appointment reminder.

    Your HubSpot event is now linked to your Google Calendar appointment.

    The event that you’ve created on HubSpot is automatically turned into a Google Calendar appointment and will appear at the time and date previously indicated.

    Step 3: Everything is automated for your SMS appointment reminder

    Your SMS appointment reminder is sent automatically

    Once you’ve set it up, your SMS appointment reminder corresponding to the HubSpot event you created will be received by the contact. It will be sent directly to the mobile number you indicated according to the settings you confirmed in SMSFactor.

    Discover how to use SMS messages with your HubSpot events

    HUBSPOT AND SMSFACTOR
    Discover how to use SMS messages with your HubSpot events
    HOW TO USE OUR HUBSPOT PLUGIN
    Download the SMSFactor app from the HubSpot marketplace

    Need help? Contact our advisers now

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